Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and clients on our waiting list miss the opportunity to receive services. Since the services are reserved for you personally, a Cancellation fee will apply. Our appointments are confirmed 72 hours in advance because we know how easy it is to forget an appointment you booked months ago. Less than 24 hour notice will result in a charge equal to 50% of the reserved service amount. NO SHOWS will be charged 100%.